Privacy Policy

Last updated: 14 September 2026

1. 1. Who we are

   RisingMinds is a business of Anjani Enterprises Pty Ltd (ABN 14 701 455 352), providing school readiness programs, tutoring and exam preparation to Australian families. Our business address is listed at the end of this policy. You can contact us at any time at info@risingminds.au.

2. 2. Scope of this policy

   This policy applies to information collected through risingminds.au, our enquiry and contact forms, our email communications, and our in-person and online tutoring sessions.

3. 3. Personal information we collect

   • Enquiry form: parent or guardian name, email address, phone number, the child's first name and year level, the program you are interested in, and your message.
   • Assessment and session records: results of the initial assessment, session notes, work samples and progress feedback.
   • Email updates: name and email address when you request information or opt in to receive updates.
   • Website analytics: IP address, device and browser type, pages visited, referring page and cookie identifiers.

4. 4. How we collect information

   We collect information directly from you when you complete a form, contact us by phone or email, or attend a session. For students under 18 we collect information from a parent or legal guardian. Some information is collected automatically through cookies and similar technologies when you use our website.

5. 5. Why we collect and use it

   • To respond to your enquiry and arrange an assessment or session.
   • To deliver tutoring, track progress and report back to parents.
   • To send the resources and updates you have requested.
   • To operate, secure and improve our website and services.
   • To meet our legal, regulatory and record-keeping obligations.

6. 6. Children's information

   Information about a child is treated as sensitive. We collect it only with the informed consent of a parent or legal guardian, we use it only to deliver and improve that child's learning program, and we never use it for advertising. Progress information is shared with the child's parent or guardian, and with the child's school only if you ask us to.

7. 7. Disclosure and third parties

   We share personal information only with service providers that help us run our business - such as website hosting, email delivery and analytics - and only to the extent needed to provide their service. We do not sell your personal information. We may disclose information where required or permitted by law.

8. 8. Overseas disclosure

   Some of our service providers store or process data on servers located outside Australia. Where this occurs we take reasonable steps to ensure the recipient handles your information in a way consistent with the Australian Privacy Principles.

9. 9. Cookies and tracking

   We use cookies and similar technologies to keep the site working, remember your preferences and understand how visitors use the site so we can improve it. You can control or delete cookies through your browser settings. Some site features may not work as well if cookies are disabled.

10. 10. Storage, security and retention

    We protect your information using encryption in transit, access controls and role-based permissions for staff. We keep personal information only for as long as needed to provide our services and meet our legal obligations, after which it is securely deleted or de-identified.

11. 11. Your rights

    You can ask us to:

    • Access the personal information we hold about you or your child.
    • Correct information that is inaccurate or out of date.
    • Withdraw your consent or delete your information, where the law allows us to do so.

    To make a request or raise a privacy concern, email info@risingminds.au. We aim to respond within 30 days. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au.

12. 12. Marketing and opt-out

    You can unsubscribe from our emails at any time using the link in any message, or by emailing info@risingminds.au. We will continue to send service-related messages, such as replies to your enquiry and session reminders.

13. 13. Changes to this policy

    We may update this policy from time to time. The "Last updated" date above shows when it was most recently changed. Material changes will be highlighted on this page.

14. 14. Contact us

    RisingMinds
    Anjani Enterprises Pty Ltd (ABN 14 701 455 352)
    9 Hassall St, Parramatta NSW 2150

    Email: info@risingminds.au