Legal
Child Safety Statement
Every child has the right to feel safe.
Our commitment to the safety and wellbeing of every child in our care.
Last updated: 14 September 2026
RisingMinds works with young children and school students every week. Their safety, wellbeing and dignity come before everything else we do. This statement sets out the commitments we make to families and how you can raise a concern.
1. Our commitment
We are committed to being a child safe organisation. We follow the National Principles for Child Safe Organisations and applicable New South Wales child protection law, and we review our practices regularly.
2. Zero tolerance
We have zero tolerance of child abuse, neglect, bullying, discrimination and harassment of any kind. Every concern is taken seriously, recorded, and acted on promptly.
3. Who we employ
- Every staff member and volunteer who works with children holds a current Working With Children Check.
- We verify identity, qualifications and references before anyone starts.
- All staff read and sign our code of conduct and child safety expectations.
- Clearances are re-checked and records kept up to date.
4. How sessions are run
- Sessions take place in open, visible spaces - never behind a locked or unobserved door.
- Staff do not meet a child alone away from the learning space and do not transport children.
- Physical contact is limited to what is necessary, appropriate and public.
- Staff communicate with families through our official contact channels, not private accounts.
5. Online sessions
- Online sessions are held in a shared family space, with cameras on for both tutor and student.
- Parents and guardians are welcome to be present or to observe at any time.
- We do not record sessions without written parental permission.
- Links and invitations are sent to the parent or guardian, not directly to the child.
6. Listening to children
Children are encouraged to speak up, ask questions and say when something does not feel right. Staff are trained to listen, take what a child says seriously, and never dismiss a disclosure.
7. Raising a concern
If you have any concern about the safety or wellbeing of a child in our care, email info@risingminds.au and mark it "Child safety". We will acknowledge your concern promptly and keep you informed of what happens next. You may raise a concern confidentially.
8. Reporting obligations
Where we believe a child is at risk of significant harm, we report it to the relevant child protection authority and, where a crime may have occurred, to the police. We cooperate fully with any investigation. Reporting does not depend on parental consent.
9. Immediate danger
If a child is in immediate danger, call 000. In New South Wales you can also contact the Child Protection Helpline on 132 111, available 24 hours a day.
10. Review
This statement and the practices behind it are reviewed at least annually, and whenever an incident or a change in the law tells us something should improve.
Read more about the National Principles for Child Safe Organisations at childsafe.humanrights.gov.au.
Book an assessment for your child
A short, friendly assessment tells us exactly where your child is now and what they need next.